Refund Policy

If for some reason you're unhappy with your order or have changed your mind, we accept returns on all items.

To prepare your return for shipping, box up your jewelry securely (in the original packaging, if possible!), place inside your mailer and attach your return shipping label to the front. Once we receive your return shipment and everything looks A-OK, we’ll refund your original payment method within 1-2 weeks. 

All refunds will be credited back to the original payment method.

If you have any questions, please contact us via email: support@xpurecustom.com